Refund policy

Before we replace your box!

Your plants are going to look a little shagged after the journey but if you notice your babies are looking unhealthy (or you’re unhappy with our service), you can contact our Master Growers at flamingobrothers@provenancecorp.com.

In the email attach a picture with the subject “Sad Plants” and your order number. That way, we can accurately diagnose what’s wrong with your plants.

If there’s something you can do to help it flourish, we’ll let you know.

If not, we’ll send a replacement box to your door as soon as the plants have grown.